The secret of master planning

No Secret Really: It Simply Helps Your Staff Members Work Better Together Strategic planning doesn’t have to be an oxymoron. Hewlett-Packard, Motorola and others pioneered hoshin kanri — a way of powerfully integrating planning and management — in this country as part of the quality revolution. It incorporates an intense,...

Going after the ‘big fish’

Manage Staff Time Wisely: Typically, 20% of Gifts = 80% of Money Raised Unless you are running a national or international charity with a huge and highly sophisticated direct-marketing program, chances are your major gifts program offers you the most leverage for fundraising success. But high-performance major gifts fundraising requires...

How Hoshin was born

And Why, Whatever You Call It, It Will Work For Your Hospital The problem with traditional strategic planning is that it is top-down, with little input from the broad constituency an organization embodies. Consequently, it is the rare trategic plan that actually gets executed. Most end up in three-ring binders...

Why speed matters

Spin Your Cycle Time Faster, But With A Clear Purpose and Sharp Processes Today, some hospitals are discovering that they can dramatically improve fundraising ¬ — doubling, or in some cases even tripling the money they raise — by embracing quality improvement principles originally developed in manufacturing, such as those...