The secret of master planning

No Secret Really: It Simply Helps Your Staff Members Work Better Together Strategic planning doesn’t have to be an oxymoron. Hewlett-Packard, Motorola and others pioneered hoshin kanri — a way of powerfully integrating planning and management — in this country as part of the quality revolution. It incorporates an intense,...

Going after the ‘big fish’

Manage Staff Time Wisely: Typically, 20% of Gifts = 80% of Money Raised Unless you are running a national or international charity with a huge and highly sophisticated direct-marketing program, chances are your major gifts program offers you the most leverage for fundraising success. But high-performance major gifts fundraising requires...

How Hoshin was born

And Why, Whatever You Call It, It Will Work For Your Hospital The problem with traditional strategic planning is that it is top-down, with little input from the broad constituency an organization embodies. Consequently, it is the rare trategic plan that actually gets executed. Most end up in three-ring binders...

Why speed matters

Spin Your Cycle Time Faster, But With A Clear Purpose and Sharp Processes Today, some hospitals are discovering that they can dramatically improve fundraising ¬ — doubling, or in some cases even tripling the money they raise — by embracing quality improvement principles originally developed in manufacturing, such as those...

The power of 4

High-performance fundraising isn’t easy: Here’s a four-point program for investing in performance improvement. The only way you can reach significantly higher fundraising targets is by attracting new major donors. And major donors are not going to switch from the beneficiaries they currently support unless your case catches their attention and...

People plus process power performance

Fundraising goes by many names, and the practice assumes many forms. Historically fundraising—in whatever form—has been practiced more as art than science. The Art People give money to people—to people, they know, they like and they trust. That fundamental truth led to the school of thought that “relationship building” is...

The tipping point in fundraising

One of the biggest challenges fundraising executives face is getting board members, campaign volunteers and institutional partners to help raise money. Getting beyond the give-and-govern role mentality typical of healthcare fundraising boards is difficult. What’s missing is a specific role in a well-defined process that integrates board members and others...

The Four C’s: Pillars of high-performance fundraising

Sustained Performance Improvement Can Double or Triple the Money You Raise Annually Just focusing a process improvement effort on major gifts will enable a significant increase in the amount of money raised — if done right. But sustained performance improvement that doubles or triples the amount raised annually does require...

Strategic planning to make your fundraising pay off

If you want to empower your organization’s fundraising for the long term, two words: Strategic Planning. You will need a planning and budgeting process that creates substantial investments in your operation. Real investments in performance improvement rarely pay off in full the same year you make them. Significant gains require...